Philips Grand Designs Live
At this year’s Grand Designs Live exhibition in the Birmingham NEC, Solutions Diverse were chosen to create a new and inspiring stand for the Philips Hue lighting range. After working with Philips on various projects prior to the event, we were able to develop an understanding of the brand, its philosophies and their demographic of customers. The team at Solutions fulfilled all elements of the project including the design, manufacture and installation which allowed us to ensure the quality of the final build.
We initially established what Philips wanted to achieve during their exhibit and how they wanted to showcase their products. After conceptualizing various ideas we put forward 3 concepts that were then refined down to a single concept that was developed further. This gave the client an opportunity to get inspiration from our ideas and identify features that they particularly liked. The final concept was designed to encourage footfall through open and inviting spaces that invoked curiosity and creativity. The Hue product range is an ideal product to do so, with the varing colour and intensity of light produced.
Room sets allowed us to demonstrate how the product can be used in different rooms and environments, something that allowed visitors to relate to in their own home that ultimately drove sales. A kitchen, bedroom, living room and outdoor area was featured whilst being tied together with a canopy to create a home-feel without enclosing the stand from approaching visitors. The canopy also allowed lighting to be enhanced on the stand, showing the true potential of the product.
A combination of clean white surfaces with splashes of colour allowed the stand to feel open without appearing too clinical and cold. Feedback from various visitors indicated the stand was formatted in a way that was informative and allowed them to feel relaxed, something that was achieved by the ability to approach the stand from all directions. A central hall way created an immersive experience that momentarily creates the effect of being inside a house.
After the first day of opening to the public the stand proved to stand out from the crowd and drove lots of sales within the first day – one of the core aims for the project. The team at Philips were very impressed with the attention to detail and the success of the stand. We also received a ‘Grand Designs Loves’ award from the organisers for the finished exhibition stand that the team at Solutions are delighted with.
Philips HUE Counter Display July ‘15
Philips hue combines brilliant LED light with intuitive technology, then puts it in the palm of your hand. Together, the bulbs, the bridge and the app will change the way you use light forever. Experimenting with shades of white, from invigorating blue/white to cozy yellow/white or play with all the colours in the spectrum. The initial brief was to improve upon an already existing on-counter unit.
Following a 1st off prototype being very well received at the beginning of April, we went into production of 80 displays for Dixons stores throughout the UK. All 80 units were delivered within 4 weeks. The build progress was complex from programming the tablets to linking the products to a wireless hotspot within each unit to enable the demo app to work independently, As expected we were faced with numerous technical challenges which were overcome as the project progressed. Due to the processes involved, each display took over an hour each form start to finish.
With the backlit duratrans and the colour changing lights against the black gloss acrylic, the premium products are shown off to the maximum. Following the positive feedback from the client, we were asked to design a larger on-counter display, showing more products to be displayed in other retailers. We are currently in production of more of these displays. In addition we have been asked to produce 30+ of these units for the Nords, which we will be shipped to Finland, Sweden & Norway in August.
Solutions Diverse Ltd delivering and exceeding client expectations.
Multi Award Winning Team 2015 – POPAI Awards UK and Ireland.
Well, we did it again here at Solutions Diverse Ltd.
On Thursday evening September 3rd 2015 SD Ltd my team and I were awarded not one but two category awards in display excellence.
A Silver award for the Consumer Electronics category specifically for our bespoke Mobile Tech Security Solution to safeguard Apple mobile phones in EE stores across the UK. over 700 store kits designed, manufactured and installed between late December 2014 till end of January 2015. Result, one very happy client !
A Bronze award for the Installation category. This was a major 460+ store refit vendor programme across the entire UK and Ireland estate of O2 (Telefonica). The work included prototyping, manufacture and installation (all in-house). In short 10 stores per night , 7 days a week for 8 weeks. Result all stores ready to trade in time for Christmas Peak and yet another happy client.
Well done to all Solutions Diverse colleagues and a big thank you to our clients. This is lots of very hard working people who deserve to share in this extremely proud moment. To us !!!!
Solutions Diverse in Partnership with holocube™
Holographic Solutions Partnership – March 2015
Earlier this year we at Solutions Diverse Ltd have signed a new Distributer and Manufacturer agreement with holocube™ in Belgium to sell and produce their internationally renowned range of holographic Solutions see www.holocube.eu.
This partnership was brought about through our working with Musion Events Ltd in the U.K. based in London who are the world leaders in Holographic entertainment across the world (famous for Michael Jackson Billboard awards 2014 were they brought Michael “back to life” as a hologram). We are now exclusive suppliers of this equipment and will also support holocube™ in value engineering their existing and new designs to make them more accessible to the high street retailer to sell in volume.
Indeed at this year’s recent Retail Design Expo in Olympia we were interviewed by London Live and the BBC breakfast team about our involvement and plans for the future.
Please see 43 seconds in on the London Live link below:
Holocube is a fully integrated 3D projection platform that makes your product look like never before. It combines the most advanced modern projection techniques in a contemporary sleek housing. This enables product focussed as well as contextual 3D projections.
Being a supplier of high quality goods you will want to differentiate yourself through the unique specs of your product. Nowadays this becomes a challenge as consumers get overwhelmed by an endless series of stimuli on the shopping floor.
Holocube will offer your product the extra attention that makes it stand out from the rest. It creates a context that perfectly matches the needs of fashionable generation X & Y shoppers.
We have developed a range of displays that we call HS=™ Holographic Solutions.
HS=™ Micro, Size of a smartphone
HS=™ Mini, Size of an iPad
HS=™ Lite, Mobile shop front unit
HS=™Life, Life size display
Contact Kevin McCook for further information.
Vendor Unit Installation
Back in December 2013, O2 partnered with a number of device vendors in the design and development of a differentiated display unit that would demonstrate the ‘best of’ their products and tell a wider eco-system story to their customers. In phase 1, 60 1.2 metre O2 fixtures were produced and installed in 40 of their stores. These were then tailored to the vendor’s specifications and included an interactive display screen and player.
In March 2014, Solutions Diverse were asked to extend this programme and install a further 242 fixtures across 165 store locations in accordance with contracts agreed with the vendors.
This involved us managing and liaising with three other 3rd party contractors, including security guards at each site, as well as IT element and handset device security.
We also developed and manufactured two variations of the O2 vendor units for the Samsung and Sony range.
We were asked to produce a full schedule which best suited all parties and which also met effective logistical cost requirements, as well as to analyse all store plans and confirm that all the installs could be completed.
We also had to inspect each store to check which existing displays units needed to be removed to make way for the existing vendor bays, and then had to re-merchandise each site in line with O2’s current store internal merchandising guidelines.
Part of the brief included our being instructed to liaise directly with store management at any O2 stores that were located in shopping centres or in a high street environment.
In order to carry out our work our staff needed to have undergone the necessary training and gained the relevant qualifications. They also needed the logistical knowledge as well as a detailed understanding of the client’s retail estate.
We were responsible for the production of an implementation manual as well as providing training for each team member. The team members that were used to complete the project all had the correct skill set including CSCS and IT.
Our task was also to develop, manufacture, collate and distribute all site specific equipment to each of the seven installation sites on a daily basis. We also provided three-man teams to work six nights a week from Sunday to Friday, as well as outside core working hours. These were from 10.00 p.m. to 8.00 a.m. on Saturdays, 4.00 p.m. to 8.00 a.m. on Sundays, and 10.00 p.m. to 8.00 a.m. on Mondays to Wednesdays.
Our ability as installer and principal contractor involved us in the co-ordination of Risk and Method Statements (RAMS). We were also responsible for site waste management, and liaison with Occupational Health & Safety (OHS).
We also had to carry out our work in accordance with the O2/Telefonica Ways of Working.
Our role also included providing a project management point of contact at all times, as well as co-ordinating onsite activity with the store. We needed to be available during the day and present a project report to the project team at the end of each night shift.
Other duties included identifying and communicating any issues, preparing store specific RAMS, executing pre-start co-ordination and planning, co-ordinating on-site works and collecting and collating Sign Off documents.
The procedures for each site visit were as follows:
• Co-ordinate intended visit dates and times with the dedicated call centre.
• Ensure the call centre contacts the stores to advise time and purpose of visit.
• On arrival the visitor finds the store manager, identifies himself/herself and signs in. Explains the purpose of the visit.
• Complete a risk assessment of the site.
• Install and configure unit in store that incorporated touch & interactive screens, live display products and security features.
• Following the install of a vendor unit, our team was tasked with re-merchandising the complete store’s existing product display tables
• All packaging and wrapping removed from store and recycled/disposed of correctly.
• Live photo of the installed items taken.
• Complete the post-install questionnaire with the project controller.
• Job signed off when completed with the project controller over a 24-hour basis.
The whole project was micro-managed throughout by our own central head office based team whose job was to report directly back to the client on a daily basis via a conference call.
To ensure deadlines and the client’s expectations were met we dedicated a two person project management team which worked round the clock, including six nights a week over a six week period. During the full schedule of works, we kept an in-house installation team on standby at all times to cover any unforeseen eventualities that may have arisen.
We also sent daily reports to O2 updating them on the status of each job, including any issues, along with photos and signatures.
At all times there was a client led project management health and safety element, which required full compliance at all times. This was independently verified and achieved with a 100% sign off.
The project also included our teams having to remove old fixtures and fittings, returning them for future use. We were also able to return equipment for future use back into O2’s estate as well as handle the disposal of equipment in a correct manner. This involved breaking it down into acrylic, metal and wood recycling components.
As well as providing an efficient recycling element, we also ensured that all packaging elements were re-used throughout the project an estimated three or four times.
Communication between client and contractors was maintained through daily conference calls that covered all elements of work carried out and completed the night before.
All store managers were contacted via telephone to ask for feedback following the installation and re-merchandising works that had been carried out at their stores. The calls were made by the lead client PM who reported his findings during our daily conference calls.
Any issues raised were actioned/resolved within a 24/48-hour window in compliance with our contracted tender agreement.
Independent health and safety checks were carried out and reported directly back to the client to ensure full compliance and best working practices.
SD=P® Security Range
Solutions Diverse were given the task of supplying their own branded SD=PU® and SD=T® products to provide security for mobile and tablet devices throughout Ireland at well-known stores, including O2, Carphone Warehouse, Meteor and Power City.
Within a three-month period the programme was rolled out at high street stores and shopping centres with over 2,000 units being installed. Solutions Diverse products helped to keep both centre floor and wall mounted display units secure whilst still allowing customers the freedom to handle and interact with them.
Products within the SD=PU® and SD=T® range comprise five key components. 90% of the components are manufactured in house while the remaining 10% are sourced throughout the United Kingdom.
The products are robustly constructed, and the aluminium hub is made out of hardened KE15.
The key part of the SD=P product is the patented CNC Hydraulic Turning/CNC Milling with rumbled surface, available in a polished or anodised finish.
The steel post in the body and base is constructed out of 2mm sheet metal and laser profiled and rolled.
The spindle is a complex part of the unit and is manufactured using Grade 303 stainless steel and incorporates an internal grub screw facility.
The unit’s spherical bearing is manufactured from undercut steel, which is turned silver zinc plated. The ball bearing steel is both hardened and polished.
The unit also comprises Security Wave Bolts. These unique licensed security bolts are each individually coded for the specific client. Each security bolt requires a matching ‘companion key’ to be removed, ensuring additional security.
The fast expanding telecommunications market has led to ever more sophisticated products, and the desire to acquire them. This increased demand has led to stores being eager to display such products, but in so doing are facing an increased risk of shoplifting. Stores need to be able to display these mobile and tablet devices whilst reducing the risk of theft. The SD=PU® and SD=T® security products permit customers to interact with these devices while keeping them secure. These security products are also robust enough to stand up to a sustained attack should the store in question suffer an out-of-hours break in, providing additional peace of mind for the owners.
The SD=PU® and SD=T® products, while maintaining security, do not take away from the aesthetically pleasing aspect of these displays, something that customers demand. What is more, these security devices require no alteration to any existing display areas within the store. The colour, size and method of fitting the security product can all be adapted to meet the store’s requirements.
These security devices have already enjoyed a measurable degree of success, with a reduction of up to 98% in opportunist theft being reported. The SD= range is breaking into a growing market and overtaking companies that have hitherto provided audible security systems.
We appreciate that no security system can claim to be 100% effective, but our range of mechanical products has been shown to prevent opportunist theft.
Our products are becoming increasingly popular throughout the UK and Ireland, and we have started shipping as far as the Middle East and America, demonstrating how SD= product demand will continue to grow in the field of loss prevention.
O2 Store refit program
Solutions Diverse were approached by leading telecommunication retailer O2 (Telefonica UK) with the clear goal of setting themselves apart in terms of retail space in what is a most competitive and innovative market.
The new concept store visuals were produced by interior designers Fourmation London, and provided a contemporary, textured look and feel, complete with multiple surface finishes throughout.
The store layout offered us the type of challenge we have come to relish. The layout included reclaimed flooring on the walls, seamless doorways built into displays with both a modular and mobile element included. The project allowed us to display our innovatory skills, along with a clear focus on brand, value and quality of finish, that are all key features of our service.
Solutions Diverse were successful in winning the contract to manufacture, deliver and install new store concept display unitary for 35 stores across Great Britain and Northern Ireland, including two ‘Experience’ stores in Leeds and Newcastle. The budget for the programme was set at £1million.
Keeping downtime during a retail refit to a minimum is essential, and we pride ourselves on our ability to complete the work both efficiently and speedily. During a store’s closure for refit we worked closely with multiple contractors. Our efforts helped to minimise disruption and ensured the project ran smoothly and without delay.
Our role also included us being responsible for store relocation and the management of units that had had been reclaimed. Where identified, we would manage the logistics and any required refurbishments, as well as estate relocation.
Throughout the project we utilised a fleet of vehicles including included LWB Vans, 18-ton curtain side and 40ft articulated lorries.
Risk assessment and health and safety were given maximum priority. Site specific risk assessment and method statements were provided and site regulations, H&S and centre management booking restrictions were researched and adhered to throughout the course of the project.
Fitters’ workshops were also held ahead of commencement of the work and all the project’s fitting teams were safe contractor approved.
Efficiency, as well as a safe working environment, was also assured as key communication and drawings were issued to site foreman contacts throughout each phase.
Two project managers with years of knowledge of the client’s estate were allocated to oversee work. Our head office also provided a dedicated 24-hour support team along with a real-time support service.
Crucial to our successful completion of the work was our capacity to manufacture and complete up to eight complete stores each week. Our key performance indicator – KPI – stood at 100%, compliant with a seven-day turnaround to resolve any snags.
To meet the requirements of the project, recycling facilities were required. We were able to meet that obligation thanks to our capacity to sort and recycle wood, metal and plastics, which are held in-house.
Our work for O2 (Telefonica UK) assisted the company to elevate its brand above its competitors by focusing on the high levels of service it provides in-store and by demystifying the complexities of modern technology.